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Accessibility and ADA

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    • Our Partners
    • Public Involvement
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    • Social Responsibility

Rider Info

  • Media Center
  • Blog
  • Contact Us

Accessibility and ADA

  • Getting Around
    • Rail & Bus Services
      • A-train
      • Connect Bus
      • University Routes
      • Regional Routes
    • GoZone On-Demand
    • Lyft Programs
    • Access ADA and Non-ADA, Senior Paratransit
      • Access (ADA and Non-ADA)
      • Frisco Demand Response
      • Collin County Rides
    • A-train Rail Trail
    • Commuter Vanpool
  • Fares & Passes
    • Fare Information
    • Buy My Pass
      • Online Store
      • Free Fares
      • GoPass
      • Ticket Outlet Locations
    • Reduced Fares & Discount Programs
      • Reduced Fares
      • Employee Pass Program
      • Group Discount Program
      • Non-Profit Discount Program
      • University Pass Program
    • Pay Fare Citation
      • Fare Citation FAQ's
      • Fare Enforcement
  • Passenger Resources
    • Rider Info
      • Bikes and Transit
      • Parking
      • How to Ride
      • Reading A Schedule
      • Rider Code of Conduct
      • Station Locations
      • Transit Connections
      • Popular Destinations
      • Safety and Security
      • Travel Tools
    • Accessibility and ADA
      • Access to Human Services
      • Reasonable Accommodation
      • Title VI
    • Community Education
    • Stay Informed
      • enRoute News Passenger Newsletter
      • Service Updates
      • #WhyIRideDCTA Stories
      • Community Outreach News
  • About DCTA
    • Our History
    • Leadership
    • Board Information
    • Careers
    • Financial Information & Transparency
    • Projects
      • Current Projects
      • Past Projects
    • Agency Culture
    • Procurement Opportunities
      • Active Procurements
      • Previous Procurements
      • DCTA Disadvantaged Business Enterprise Program
    • Our Partners
    • Public Involvement
    • Agency Reports
    • Performance Data
    • Social Responsibility
DCTA Logo

Accessibility and ADA

  • Getting Around
    • Rail & Bus Services
      • A-train
      • Connect Bus
      • University Routes
      • Regional Routes
    • GoZone On-Demand
    • Lyft Programs
    • Access ADA and Non-ADA, Senior Paratransit
      • Access (ADA and Non-ADA)
      • Frisco Demand Response
      • Collin County Rides
    • A-train Rail Trail
    • Commuter Vanpool
  • Fares & Passes
    • Fare Information
    • Buy My Pass
      • Online Store
      • Free Fares
      • GoPass
      • Ticket Outlet Locations
    • Reduced Fares & Discount Programs
      • Reduced Fares
      • Employee Pass Program
      • Group Discount Program
      • Non-Profit Discount Program
      • University Pass Program
    • Pay Fare Citation
      • Fare Citation FAQ's
      • Fare Enforcement
  • Passenger Resources
    • Rider Info
      • Bikes and Transit
      • Parking
      • How to Ride
      • Reading A Schedule
      • Rider Code of Conduct
      • Station Locations
      • Transit Connections
      • Popular Destinations
      • Safety and Security
      • Travel Tools
    • Accessibility and ADA
      • Access to Human Services
      • Reasonable Accommodation
      • Title VI
    • Community Education
    • Stay Informed
      • enRoute News Passenger Newsletter
      • Service Updates
      • #WhyIRideDCTA Stories
      • Community Outreach News
  • About DCTA
    • Our History
    • Leadership
    • Board Information
    • Careers
    • Financial Information & Transparency
    • Projects
      • Current Projects
      • Past Projects
    • Agency Culture
    • Procurement Opportunities
      • Active Procurements
      • Previous Procurements
      • DCTA Disadvantaged Business Enterprise Program
    • Our Partners
    • Public Involvement
    • Agency Reports
    • Performance Data
    • Social Responsibility

Rider Info

  • Media Center
  • Blog
  • Contact Us

Accessibility and ADA

  • Getting Around
    • Rail & Bus Services
      • A-train
      • Connect Bus
      • University Routes
      • Regional Routes
    • GoZone On-Demand
    • Lyft Programs
    • Access ADA and Non-ADA, Senior Paratransit
      • Access (ADA and Non-ADA)
      • Frisco Demand Response
      • Collin County Rides
    • A-train Rail Trail
    • Commuter Vanpool
  • Fares & Passes
    • Fare Information
    • Buy My Pass
      • Online Store
      • Free Fares
      • GoPass
      • Ticket Outlet Locations
    • Reduced Fares & Discount Programs
      • Reduced Fares
      • Employee Pass Program
      • Group Discount Program
      • Non-Profit Discount Program
      • University Pass Program
    • Pay Fare Citation
      • Fare Citation FAQ's
      • Fare Enforcement
  • Passenger Resources
    • Rider Info
      • Bikes and Transit
      • Parking
      • How to Ride
      • Reading A Schedule
      • Rider Code of Conduct
      • Station Locations
      • Transit Connections
      • Popular Destinations
      • Safety and Security
      • Travel Tools
    • Accessibility and ADA
      • Access to Human Services
      • Reasonable Accommodation
      • Title VI
    • Community Education
    • Stay Informed
      • enRoute News Passenger Newsletter
      • Service Updates
      • #WhyIRideDCTA Stories
      • Community Outreach News
  • About DCTA
    • Our History
    • Leadership
    • Board Information
    • Careers
    • Financial Information & Transparency
    • Projects
      • Current Projects
      • Past Projects
    • Agency Culture
    • Procurement Opportunities
      • Active Procurements
      • Previous Procurements
      • DCTA Disadvantaged Business Enterprise Program
    • Our Partners
    • Public Involvement
    • Agency Reports
    • Performance Data
    • Social Responsibility

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Menu

  • Rider Info
    • Bikes and Transit
    • Parking
    • How to Ride
    • Reading A Schedule
    • Rider Code of Conduct
    • Station Locations
    • Transit Connections
    • Popular Destinations
    • Safety and Security
    • Travel Tools
  • Accessibility and ADA
    • Access to Human Services
    • Reasonable Accommodation
    • Title VI
  • Community Education
  • Stay Informed
    • enRoute News Passenger Newsletter
    • Service Updates
    • #WhyIRideDCTA Stories
    • Community Outreach News

Access to Human Services

DCTA collaborates with many of the social service agencies throughout Denton County to ensure that we are collectively meeting the needs of our community. Below are various resources available to assist social service agencies with clients who need access to transportation.

COVID-19 Resources from United Way of Denton County

United Way of Denton County has compiled a list of resources for those who may be in need due to the COVID-19 outbreak.

COVID-19 Resources
Donate to their COVID-19 Relief Fund

Social Service Agency GIS Map

DCTA and the City of Denton collaborated to create a map of social services across Denton County and where access, via public transportation, is available.

Map
Table of how to access each social service agency via public transportation

"Go To" Cards

DCTA has created two passenger cards to assist passengers with travel.

  • The Access Passenger Card is a tool for Access passengers to ensure that their driver knows who they are and where they reside. This card is not required, but is often helpful for passengers who are new to Access or do not ride Access services frequently. Download the Access Passenger Card here.
  • The General Passenger Card can be used to assist any passenger who needs assistance getting to their final destination. Simply fill out the card and show it to the operator and they will be happy to assist. Download the General Passenger Card here.

The differences between DCTA and SPAN

DCTA and SPAN both provide mobility services around Denton County, but have you ever wondered about their key differences? View the DCTA and SPAN flyer to see what each service provides!

Veterans Resources

Click here to download the Veterans Resources flier and learn how to utilize transit to access Veterans services.

Local AM/PM Pass Cheat Sheet

Click here to download a Cheat Sheet. 

Local AM-PM Pass Cheat Sheet
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